Communicating or talking at – what’s your default?


Bored prospects = lost revenues.


I imagine every one of us has, at some point, been on the receiving end of a monologue disguised as a conversation. You know how it goes: The other person appears to have overcome the need for oxygen as he talks endlessly on and on and on, never pausing to give you the slightest chance to get out a single word.

Not fun.

And yet how easy is it to yield to that temptation yourself when you have a chance to talk about the world’s most fascinating subject, i.e., your business? By talking too much and listening too little, you can get yourself in a world of hurt.

Can you say “ouch”?

Fortunately, it’s fairly easy to catch yourself if you get into over-talk mode, and easier yet to shift from a monologue to a genuine, two-way conversation.


You can choose to create win/win conversations.



What are some of the most effective ways you’ve found to engage your listeners? Share them in the comments section below.

(And, lastly, my thanks to bark for posting in the Creative Commons section of Flickr the pathetic image of himself in glazed-eye mode.)

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4 Responses to Communicating or talking at – what’s your default?

  1. I hate to say it, but you’ve provided a timely reminder for me! I’m one of those people who’s not always great about remembering to turn off the outbound flow in order to allow for the incoming information. I’m so eager to help that I forget to listen enough. Thanks for giving me a heads-up.

    • Kathleen Mavity Kathleen says:

      I hear you, Georgia. Now all I have to do is read my own post often enough that I remember the important message…

  2. Another excellent blog on communication! So often we “think” we know these strategies and tactics AND, we simply fail to employ them. So, thanks for the reminder!

    • Kathleen Mavity Kathleen says:

      Thanks, Marion. I find that writing about over-talking helps me to keep my mouth shut. Not always an easy task for me!

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