Communicating or talking at – what’s your default?


Bored prospects = lost revenues.


I imagine every one of us has, at some point, been on the receiving end of a monologue disguised as a conversation. You know how it goes: The other person appears to have overcome the need for oxygen as he talks endlessly on and on and on, never pausing to give you the slightest chance to get out a single word.

Not fun.

And yet how easy is it to yield to that temptation yourself when you have a chance to talk about the world’s most fascinating subject, i.e., your business? By talking too much and listening too little, you can get yourself in a world of hurt.

Can you say “ouch”?

Fortunately, it’s fairly easy to catch yourself if you get into over-talk mode, and easier yet to shift from a monologue to a genuine, two-way conversation.


You can choose to create win/win conversations.



What are some of the most effective ways you’ve found to engage your listeners? Share them in the comments section below.

(And, lastly, my thanks to bark for posting in the Creative Commons section of Flickr the pathetic image of himself in glazed-eye mode.)

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