Category Archives: effective communication

You can choose to be strong.

Say it like you mean it.

  For as much time as the typical entrepreneur spends on refining the words of her marketing messages, I wonder if she puts the same care into how she says those words when she’s interacting with people face to face. … Continue reading

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Bored prospects = lost revenues.

Communicating or talking at – what’s your default?

    I imagine every one of us has, at some point, been on the receiving end of a monologue disguised as a conversation. You know how it goes: The other person appears to have overcome the need for oxygen … Continue reading

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Do your words and your actions support each other?

You have the right to remain silent. Use it – but wisely.

  A young friend of mine recently demonstrated that actions truly can speak louder than words. She and some girlfriends were at a nightclub, enjoying themselves on the dance floor, when a young man decided that Elizabeth and her friends … Continue reading

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