Category Archives: effective communication

Say it like you mean it.
For as much time as the typical entrepreneur spends on refining the words of her marketing messages, I wonder if she puts the same care into how she says those words when she’s interacting with people face to face. … Continue reading

Communicating or talking at – what’s your default?
I imagine every one of us has, at some point, been on the receiving end of a monologue disguised as a conversation. You know how it goes: The other person appears to have overcome the need for oxygen … Continue reading

You have the right to remain silent. Use it – but wisely.
A young friend of mine recently demonstrated that actions truly can speak louder than words. She and some girlfriends were at a nightclub, enjoying themselves on the dance floor, when a young man decided that Elizabeth and her friends … Continue reading